We provide delivery across Qatar within 2 to 3 business days, excluding weekends and public holidays.
A standard delivery fee of QAR 50 applies.
Worldwide Shipping:
We ship internationally to all destinations. Delivery timelines and shipping charges vary by location and will be calculated during checkout.
Customs Clearance & Charges:
For international shipments, any customs duties, taxes, or additional fees required by the destination country are the responsibility of the recipient. These charges are set by local customs authorities and are beyond our control. We recommend confirming potential fees with your local customs office before placing an order.
Delivery Details:
Please ensure all shipping information, including the recipient’s name, address, and contact details, is accurate and complete at checkout. We are not responsible for delays or failed deliveries caused by incorrect or incomplete information.
2. Returns, Exchanges & Adjustments
Eligibility Criteria:
Requests for returns or exchanges must be made within 14 days of order delivery. Items must be unworn, unwashed, and returned in their original condition with all tags intact.
How to Request:
To initiate a return or exchange, please contact us at [email].
Associated Costs:
All shipping and handling costs related to returns or exchanges are the responsibility of the customer, unless the request results from an error on our part, such as a damaged or incorrect item.
3. Contact Us
Our team is available to assist with any questions or concerns.
Email: shim.design@hotmail.com
WhatsApp: +974 55767747
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